Here's exactly what happens between you and your counterparty from the moment a deal is opened to the moment funds release.
Either buyer or seller creates a request. Add the item, agreed price, and the platform where you met (Facebook Marketplace, Craigslist, Instagram, etc.). Optionally attach the original listing link or a screenshot.
The other side gets a notification, reviews the details, and either accepts or declines. Built-in encrypted chat opens so you can finalize logistics.
The seller records the item's details — brand, model, condition, serial number/IMEI/VIN, photos and an authenticity declaration. The buyer reviews the evidence and approves it (or rejects and asks for more), then sets the delivery address and contact details. Every step is logged in the evidence locker.
The seller enters the parcel details — item type, dimensions and weight — and who pays for shipping. The person responsible for shipping then selects the courier and confirms the exact escrow amount, locking in the rate before any funds move.
Funds are deposited into the Secuora vault. Locked. Neither party can withdraw — only release on approval or refund on dispute.
Both parties watch real-time tracking: collected → in transit → out for delivery → delivered. No guesswork, no excuses.
On delivery, buyer has a review window. Approve to release funds, or open a dispute for refund. Both parties rate each other publicly.
Either party creates a transaction, chooses Service, picks their side as Customer or Provider, and sets the service title and indicative price.
The other side reviews the request and accepts or declines. Encrypted chat opens so both of you can settle the details.
The Provider sets the scope, deliverables, completion criteria, delivery method, deadline, revisions allowance, cancellation terms and price.
A versioned service agreement goes to both sides: accept it or propose changes, and every change creates a new version. Terms lock once the deal is funded.
Money sits in Secuora's vault, and neither party can touch it until the work is approved.
The Provider starts the service, records progress, uploads evidence against milestones, then submits completion with a summary of the agreed work.
The Customer reviews the submission. Approve to release funds, request a correction within the agreed revisions, or open a dispute.
Open your first transaction in under 60 seconds.