A safer way to complete online deals.

The Buyer or Seller creates a Secuora transaction and enters the agreed item or service, price, Buyer, Seller, transaction conditions, verification requirements and shipping requirements where applicable.

Turn an agreement into a structured transaction. Both parties can see exactly what has been agreed before money moves.

The Buyer pays using an available payment method. Funds are protected according to the transaction's agreed conditions rather than immediately released to the Seller.

Secuora does not represent itself as independently holding escrow funds where a third-party escrow provider is responsible for holding them.

Once payment has been successfully received and confirmed, the transaction moves into its protected execution stage and the Seller can proceed according to the agreed conditions.

FUNDS RECEIVED

The Seller provides the item according to the transaction agreement, and may be required to provide item information, serial numbers, photographs, proof of ownership, receipts, condition information or other transaction evidence.

Sellers provide the agreed item and supporting evidence so the transaction can be properly documented.

Secuora creates a transaction record containing relevant evidence supplied by the parties — serial numbers, photographs, videos, documents and transaction communications.

Where delivery is required, the item is shipped or handed over using the agreed delivery method and delivery status can be associated with the transaction.

Where no shipping is required, the parties can complete the agreed handover process without requiring courier delivery.

The Buyer receives the item and has the applicable inspection period to determine whether it matches the transaction agreement. They can accept or raise a dispute.

Buyers should inspect the item promptly and compare it with the information and conditions agreed in the transaction.

If the Buyer accepts, the transaction is completed and the applicable protected funds are released according to the transaction and escrow provider's rules.

TRANSACTION COMPLETED

If there is a material problem, the Buyer can raise a dispute within the applicable transaction period. Relevant evidence can then be reviewed according to the dispute process.

Evidence may include original listing/item information, Seller and Buyer evidence, serial numbers, photographs, videos, messages, delivery records and payment records.

The Customer or Provider creates a Secuora transaction, chooses Service and enters the agreed service, price, Customer, Provider, transaction conditions, completion requirements and delivery method.

Turn an agreement into a structured transaction. Both parties can see exactly what has been agreed before money moves.

The Provider sets out the scope, deliverables, completion criteria, delivery method, deadline, revisions allowance, cancellation terms and price.

The service definition is captured before any money moves, so both sides work from the same plan.

The Provider's definition goes to the Customer as a versioned service agreement. Either party can accept it or propose changes, and each proposal creates a new version that both sides must accept again.

The Customer pays using an available payment method. Funds are protected according to the transaction's agreed conditions rather than immediately released to the Provider.

Secuora does not represent itself as independently holding escrow funds where a third-party escrow provider is responsible for holding them.

Once payment has been successfully received and confirmed, the transaction moves into its protected execution stage and the Provider can begin the agreed work.

FUNDS RECEIVED

The Provider works through the agreed scope, records progress on the timeline and uploads evidence against each milestone.

The Customer follows progress without chasing updates, and every record stays attached to the transaction.

The Provider submits a summary of the completed work, confirms the completion criteria and deliverables are met, and attaches the supporting evidence.

The submission moves the transaction into Customer review, where the Customer approves, requests a correction or opens a dispute.

If the Customer accepts, the transaction is completed and the applicable protected funds are released according to the transaction and escrow provider's rules.

TRANSACTION COMPLETED

If there is a material problem, the Customer can raise a dispute within the applicable transaction period. Relevant evidence can then be reviewed according to the dispute process.

Evidence may include the service agreement versions, messages, progress records, deliverable files and payment records.