Secuora logo
Secuora
Get started
How it works

From agreement to completion, one protected transaction.

Bring a deal you've already agreed to into Secuora and move through a structured transaction designed to protect both sides.

Start a protected transaction
Step 01

Find a buyer / seller

Find your buyer or seller wherever you normally do business — social media, classifieds, messaging platforms, personal networks or other marketplaces.

Secuora is not the marketplace. Once both parties agree to proceed, bring the transaction into Secuora.

Step 02

Create the transaction

The transaction is created inside Secuora and contains:

  • Buyer
  • Seller
  • Item / service
  • Price
  • Category
  • Item information
  • Transaction conditions
  • Verification requirements
  • Delivery / handover requirements

Category-specific item forms capture the information that matters for the type of product being transacted.

TRANSACTION CREATEDTRANSACTION ACCEPTED

After the transaction is created, the relevant party or parties accept it — confirming they are ready to proceed according to the displayed terms.

Step 03

Agree on terms & seller provides item information

The seller provides the required item information and supporting evidence — model, year, condition, serial number, photographs, receipts, certificates, ownership evidence and category-specific specifications where applicable.

The parties review and agree on item information, price, fees, conditions, evidence requirements, delivery/handover arrangements and the inspection period.

!
The seller provides item information and supporting evidence at this stage. Physical shipment or handover occurs later in the transaction process.
Step 04

Seller creates shipment & courier is selected

Where delivery is required, the seller initiates the shipment process. Secuora:

  • Obtains applicable courier options
  • Displays available courier services
  • Calculates or retrieves shipping costs
  • Allows the applicable courier to be selected
  • Associates the shipment with the transaction
  • Records the shipping cost
  • Prepares the shipment / waybill where supported
  1. 01
    Seller
  2. 02
    Create shipment
  3. 03
    Courier options
  4. 04
    Courier selected
  5. 05
    Shipping cost added to transaction
Total buyer funding
  • Item amount+
  • Shipping allocation+
  • Applicable fees+
  • Total buyer funding=
!
This stage represents shipment preparation and courier selection — not physical dispatch. The actual courier collection / dispatch occurs after the applicable funding conditions have been satisfied.
Step 05

Buyer funds the transaction

The buyer makes the required payment through Secuora's integrated payment/escrow infrastructure. The payment may include the item / seller amount, the shipping allocation and applicable Secuora / provider fees.

The buyer funds the transaction as a whole through one payment, rather than being forced to separately pay the courier.

PAYMENT PROCESSINGFUNDS RECEIVED
Step 06

Funds protected

Once payment is confirmed, the applicable transaction funds are protected through the integrated payment/escrow infrastructure and the transaction can proceed.

FUNDS PROTECTED

The funds are not treated as immediately available for unrestricted release to the seller. Their release follows the applicable transaction workflow and payment/escrow provider rules.

Step 07

Delivery / handover

Once the applicable funding and transaction conditions are satisfied, the shipment can proceed.

  1. 01
    Seller
  2. 02
    Courier collection
  3. 03
    In transit
  4. 04
    Buyer

Include applicable waybill, tracking number, courier, tracking status and delivery confirmation. Transactions that do not require courier delivery can proceed through a direct handover process.

Step 08

Buyer receives & inspects the item

Once the buyer receives or obtains the item, they inspect it against the agreed transaction information, evidence and conditions.

  • Item received
  • Item description
  • Serial number
  • Condition
  • Accessories
  • Supporting documents
  • Other agreed requirements
Step 09

Accept or dispute

Accept

The buyer confirms the transaction requirements have been satisfied. The transaction proceeds toward completion and applicable fund release.

Dispute

If there is a material issue, the buyer can raise a dispute according to the transaction rules.

Possible dispute evidence: photographs, videos, serial numbers, messages, delivery information, original item information and other relevant transaction evidence.

Step 10

Transaction completed

When the applicable transaction conditions have been satisfied, the transaction reaches its completed state.

TRANSACTION COMPLETED

Completion does not mean Secuora itself manually transfers every payment. Applicable funds are released according to the transaction workflow and the integrated payment/escrow provider's rules.

Step 11

Applicable funds released

TRANSACTION COMPLETEDAPPLICABLE FUNDS RELEASED

Applicable allocations can be handled according to their designated purpose and the payment/escrow provider's supported workflow.

Protected transaction
  • Seller allocation
  • Shipping allocation
  • Applicable fees
One view

The Secuora transaction.

The full journey from finding a counterparty to applicable fund release.

  1. 01
    Find a buyer / seller
  2. 02
    Create transaction
    Transaction accepted
  3. 03
    Agree on terms + seller provides item information
  4. 04
    Seller creates shipment + courier is selected
  5. 05
    Buyer funds transaction
  6. 06
    Funds protected
  7. 07
    Delivery / handover
  8. 08
    Buyer receives & inspects item
  9. 09
    Accept or dispute
  10. 10
    Transaction completed
  11. 11
    Applicable funds released
States

Transaction state progression.

Transaction states, user actions, courier states and payment states are distinct.

  1. 01
    CREATED
  2. 02
    ACCEPTED
  3. 03
    TERMS CONFIRMED
  4. 04
    SHIPMENT PREPARED
  5. 05
    FUNDS RECEIVED
  6. 06
    FUNDS PROTECTED
  7. 07
    IN TRANSIT / HANDOVER
  8. 08
    DELIVERED
  9. 09
    INSPECTION
  10. 10
    ACCEPTED / DISPUTED
  11. 11
    COMPLETED
  12. 12
    FUNDS RELEASED
Who it's for

Secuora protects every side of the deal.

Buyers

Buy with a structured process, documented item information, transaction evidence and protected payment workflows rather than relying solely on trust.

Sellers

Sell with documented transaction terms, item evidence, delivery records and a defined payment and dispute process.

Businesses

Add a trust layer to transactions without having to build payment protection, evidence management, verification and dispute workflows from scratch.
Clarity

What Secuora does not do.

  • Does not operate as a traditional marketplace.
  • Does not automatically guarantee authenticity.
  • Does not guarantee that fraud will never occur.
  • Does not independently guarantee courier performance.
  • Does not independently hold escrow funds where a third-party provider does so.
  • Does not replace the buyer's responsibility to inspect an item.
  • Does not replace the seller's responsibility to provide accurate information.
  • Does not physically transport parcels.
  • Does not guarantee a specific dispute outcome.
If something goes wrong

The transaction doesn't simply disappear.

  1. 01A dispute can be raised.
  2. 02Relevant evidence can be provided.
  3. 03The transaction enters the applicable dispute process.
  4. 04Relevant transaction information can be reviewed.
  5. 05The applicable resolution process determines the outcome.

Possible outcomes may include fund release, refund, partial adjustment where supported, or another resolution determined under the applicable transaction / provider rules.

!
Secuora does not promise a specific dispute outcome.

The deal can start anywhere. The protection starts with Secuora.

Bring your next online deal into a structured transaction designed to protect both sides.

Create a protected transaction